Ivalu

We want you to love what you ordered, but if something isn't quite right, just let us know. We appreciate a phone call to 867-645-3400 or email Ivalu@qiniq.com and let us know what the product is and why you wish to return it. Some items are non-refundable, but may be exchanged. 

Exchanges by mail

You may return eligable purchases by mail, within 45 days of your order date. Ivalu is not responsible for the return shipping fee. If items are exchanged, Ivalu will ship the new product back to you at no additional expense. 

Please send all returns to the following address:

Attn: Vicky Pilakapsi
Retail Manager
Box 599
Rankin Inlet, Nunavut
X0C 0G0

PH 867 645 3400