Ivalu

Security
Our Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our order checkout asks users to enter sensitive information (such as credit card number), it is protected during transmission with 256-bit SSL encryption, the best encryption software in the industry.

Users' personally identifiable information that is collected by our website is stored on a secure server, and is only accessible by an authorized Ivalu Ltd. representative.  This information, when retrieved, will be used to process the user's order and contact the user when necessary.  Credit card information is held in the server's database indefinitely.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users' information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  Credit card information will be kept on file in case the user needs to return the product, or the information needs to be disclosed to the credit card company for verification.  We also use the information for future orders placed by the user with their permission.

All employees are kept up-to-date on our security and privacy practices.  Any time new policies are added or changed, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.

If you have any questions about the security at our Web site, please Contact Us.